Friday, November 16, 2012

Engrained: an unforgettable, on-campus dinning experience


I would like to think of my favorite on-campus restaurant as an experience rather than feeding myself a meal. Engrained is a sustainable and local farmed restaurant. It is a place where I can go and order a healthy, nutritious meal that has been brought to me from the near-by farms. Not only is Engrained all about locally grown, fresh and healthy food, but everything from the walls to the seats in the building are recycled materials. Overall Engrained is my escape to sustainability, health and relaxation.

If you are like me, a busy student on the hunt for some good food at ASU, you will find Engrained to be a diamond in the rough.
Take me there:

From the moment you walk through the door you feel the essence of the modern styled dining experience. Clear, open windows line the back of the restaurant that allow you to look out onto the extended patio and beyond that, the beautiful Arizona State campus. The kitchen is wide open and you can see all the chefs and cooks working diligently. Fresh fruit and vegetables are being chopped, and seared, local meats, eggs and fish are being prepared, and the smell of delicious food penetrates through the air.
(Photo courtesy of Engrained Cafe)
 
After entrance, the next stop is to the food line. There are example exhibitions of entrees on display to assist in choosing what to order. More often than not I find myself standing in front of the displays for quite some time having troubles choosing between all the delightful and scrumptious smelling platters. While I am in line deciding which delicious meal I will devour, I see right through to the kitchen and the chef is at work. It is awesome to see all the food being prepared on the spot and as fresh as fresh can be.

Engrained offers excellent customer service from hostess to chef to cashier to bussers. Every employee is welcoming and friendly. The moment you sit down fresh, baked potato chips are delivered to the table. All of the employees add to the positive atmosphere. It is easy to tell that the staff works as a team and are all very well trained.
What about the menu?

Engrained’s menu has everything from appetizers to desserts. Sustainability major Amy Fleishans emphasizes that “Diners won’t find any mystery meat covered in gravy at Engrained—only made-to-order entrees comprised of fresh Arizona produce and other ingredients made within the state’s border” (Fleishans). The menu has a key for people with specific diets such as lactose-free, dairy-free, vegetarian and vegan. This is so convenient for me especially because between my two best friends and I, we each have specific dietary constraints. When we visit Engrained, there are no worries because we know we will each find something to please us all. Engrained changes their menu according to which foods are in season. This is yet another reason to love this restaurant. Because the menu is ever changing I do not ever get stuck with eating my “usual and favorite” dish. The assortment that the varying menu offers gets me out of my comfort zone and trying new things.
Sustainable? How so?

Through six steps, Engrained is able to serve as a sustainable restaurant that focuses on reducing their environmental footprint. The first intention is “Radius 150,” which is the rule use food resources all within a radius of 150 miles from site. This is achievable through “partnerships with local farms and suppliers to support the growth and availability of fresh whole foods-raised, grown and harvested sustainably –positively impacting our health and supporting our local economy.” Engrained makes certain that the resources used to prepare a meal are fair, healthy, and local.
The next intention is all about reducing their waste. 100% of the used cooking oil is recycled into biodiesel and other alternatives. By recycling commingle plastics, paper, aluminum, cardboard, and styrofoam peanuts, Engrained strives on reducing the amount of landfill space needed.

Beyond the environmentally conservative building and furnishings, Engrained engages in the positive and ethical of buying organic uniforms, unbleached napkins and cleaning products certified by Green Seal. This intention is important because not only does the food and restaurant follow the idea of “Being Green” but now they are including their customers and employees to participate in this lifestyle.
                                                      (Photo courtesty of Engrained Cafe)
One of my favorite intentions is “Wall to Wall.” With this statement Engrained strives “to implement sustainable practices where physically feasible.” Through the use of Energy Star Appliances, recycled aluminum trim and locally sourced Arizona Sandstone, Engrained lives up to their intentions. I did not know this until conducting research on their website but the chairs are made from recycled seat belts. Engrained incorporates so many ways for its patrons to contribute to the “Reduce, Reuse, Recycle” movement.

In addition to using locally grown food, another intention Engrained partakes in is to become a part of the community. Through cooking demos, guest speaking, throwing events, and connecting with local farms, Engrained fufills this intention. Engrained works to become involved with the Phoenix area by informing and teaching the community about the importance to sustainability.
The last intention is to reduce fuel use and emissions while transporting supplies. Engrained only uses GEM Electric Cars to move their foods around. This intention is always growing because they always look to new technologies and better alternatives for improving their operations.

Public Thoughts:
So after all this, what do the customers think? I conducted a survey with a regular I see on occasion at Engrained, Brittney Decker.

What aspect about Engrained brings you back so often?
                “I love the food at Engrained. Being a health freak can be hard to keep up with as a busy student but Engrained makes it possible to eat fresh food, fast. The fact that the whole place is sustainable is a second plus for me but just from dining there I have learned so much about sustainability” (Decker, 2012).

Why would you be more inclined to choose Engrained over another restaurant on campus?
                “I am always more inclined to choose Engrained over anything else anywhere! It is my favorite place. Even though it is a bit more pricey, I can use my M&G meal plan to eat there and that is so convenient” (Decker, 2012).

How did you hear about Engrained?
                “My older brother told me about Engrained. He said that he didn’t even know about it until the end of his freshman year. I’m sure glad that he taught me the secret so I didn’t have to wait to find it out for myself” (Decker, 2012).

Works Cited:
Decker, B. (2012, 11 10). Interview by S Ochs [Personal Interview]. Why engrained., ASU.
Engrained cafe-welcome. (2009). Retrieved from http://engrainedcafe.com/
Fleishans, A. [Web log message]. Retrieved from http://greenasu.wordpress.com/story-2/